Frequently Asked Questions

YES! Under Arizona Revised Statute (ARS 20-469), Arizona vehicle owners have the legal right to choose any auto glass company they want for windshield replacement or repair. Insurance companies cannot mandate where you get your vehicle repaired.

In Arizona, comprehensive insurance policies frequently include a zero-deductible glass waiver endorsement. This means if you have full glass coverage, there is often $0 out-of-pocket cost to you. Rock chip repairs are almost always 100% free with no deductible under insurance.

Windshield repair is recommended when the chip or crack is smaller than the size of a dollar bill and not in the driver's direct line of sight. Repairing maintains the factory windshield seal, takes less than 30 minutes, and keeps structural glass intact. If the damage is larger or in front of sensors/driver vision, full replacement is required.

Yes! Burton Auto Glass provides 100% free mobile service throughout Phoenix, Mesa, Chandler, Tempe, Scottsdale, Gilbert, and surrounding Arizona Valley cities. Our certified technicians come directly to your home, office, or job site.

Yes, we specialize in factory-grade automotive glass that meets or exceeds all Federal Motor Vehicle Safety Standards (FMVSS). If requested, we supply OEM glass identical to your car's factory installation.

We inject high-tensile optical resin directly into the rock chip or fissure, evacuate air bubbles under pressure, and cure the resin using targeted ultraviolet (UV) light. This permanently halts crack propagation and restores optical integrity.

Yes. Modern vehicles with lane departure warning, forward collision alert, and adaptive cruise control require windshield camera recalibration after replacement. We ensure your safety systems function precisely according to manufacturer specifications.